Question 1

What is the difference between Silver and Gold?

Accepted Answer

Both are priced per seat and include the full CRM. Gold adds lead and contact enrichment, sequences and nurture, and campaigns across email, WhatsApp and SMS with managed sending, plus unlimited integrations and more AI runs per seat. Silver includes 3 integrations per seat, and keeps email verification, 1:1 email and WhatsApp or SMS chat.

Question 2

What counts as an AI run?

Accepted Answer

One AI run = one AI action you ask for (an answer, a draft, an insight), however many steps it takes. An agent that looks up three records before answering is still one run. If the AI provider fails before giving an answer, the run is not counted.

Question 3

Do plans renew automatically?

Accepted Answer

No. Every plan is prepaid for 1, 3 or 12 months and nothing is charged automatically. Renew from Settings → Billing whenever you are ready — you can even queue the next period in advance.

Question 4

Is GST included in the price?

Accepted Answer

No. Prices are in INR and exclude GST, which is added at 18% at checkout. You get a GST invoice for every payment, and can add your GSTIN in Settings → Billing.

Question 5

What happens if I upgrade in the middle of a period?

Accepted Answer

Your new plan, for example Silver to Gold, starts right away and the unused value of your current period is credited against it, so you only pay the difference. If the credit is worth more than the new period, the rest is added to it as bonus days.

Question 6

Can I downgrade?

Accepted Answer

Yes. A downgrade takes effect when your current period ends, so you keep everything you have already paid for until then. Moving from Gold to Silver stops any campaign that is still sending, and pauses scheduled campaigns, sequences and nurture. Nothing is deleted: paused work resumes if you move back to Gold, and a stopped campaign can be sent again.

Question 7

What happens when my plan expires?

Accepted Answer

You get 7 days of grace to renew with full access. After that the workspace becomes read-only until you renew — you can still read and export your data and manage billing, and nothing is deleted.

Question 8

Can I cancel?

Accepted Answer

Yes — choose “Don't renew” in Settings → Billing. You keep full access until the end of the period you paid for, then get the usual 7 days of grace, then the workspace becomes read-only.

Question 9

Do I need a card for the free trial?

Accepted Answer

No. The 15-day trial needs no card, includes every Gold feature and has no seat limit. Pick a plan and the number of seats from Settings → Billing whenever you are ready.

Question 10

Can I add more people later?

Accepted Answer

Yes. Buy more seats at any time; you pay only for the rest of the current period.

Feature	Trial	Silver	Gold	Custom
Feature	Trial	Silver	Gold	Custom
Price / seat / month	Free	₹300	₹450	Custom
Seats	Unlimited	Any number	Any number	Unlimited
AI runs / seat / month	200 (max 1,000 / month)	50	200	Unlimited
Managed emails / seat / month	2,000 per workspace	500	2,000	Custom
Integrations	Unlimited	3 per seat	Unlimited	Unlimited
Lead & contact enrichment
Sequences & nurture
Campaigns (email, WhatsApp, SMS) with managed sending
Custom report builder
Finance & accounting
Projects: WBS, Gantt, milestone billing
Projects AI assist
Time tracking & project P&L
Portfolio dashboards
Client sign-off portal

Two plans, priced per seat

Trial

Silver

Gold

Custom

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Questions

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